Confirmation You'll receive immediate confirmation of your booking by text and email with all the details you need.

Before Your Appointment We'll send you a reminder the day before, and on the day of your appointment, we'll give you a call when we're on our way.

On the Day Our engineer will arrive within your booked time slot, assess the work needed, and explain everything clearly before starting. You'll know what needs doing and how much it costs before any work begins.

Cancellations Need to reschedule? We understand plans change - we just ask for as much notice as possible. Please use the link in your booking confirmation to cancel or reschedule.